How to Check Your Browser's JavaScript Console

A guide on how to find the JavaScript console in your browser.

Last updated: Dec. 17, 2021

Sometimes when working on support cases, we might ask you to send a screenshot of your JavaScript console. The console contains information about errors or other issues, which allows us to identify the root problem and help you better.

The way you access the JavaScript console depends on your browser. Read below how to access the console from Safari, Chrome, Firefox, and Internet Explorer.

Before you can open the console in Safari, you need to enable a setting in Safari's preferences.

  • From the top-left corner, open Safari > Preferences > Advanced.
  • Click the "Show Develop menu in menu bar" option.
  • Now you can open the console. Press Cmd + Opt + C on your keyboard.

To open the console in Google Chrome, press the following keys on your keyboard:

  • Windows: Ctrl + Shift + J
  • Mac OS: Cmd + Opt + J

To open the console in Firefox, press the following keys on your keyboard:

  • Windows: Ctrl + Shift + K
  • Mac OS: Cmd + Opt + K

To open the console in Internet Explorer, press the F12 key on your keyboard, then click the Console tab.

Tip: Include your entire console when taking screenshots.

  • To take a screenshot on Windows, press the Windows key + PrtScn. Your screenshot should get saved to the Pictures > Screenshots folder.
  • To take a screenshot on your Mac OS, press Cmd + Shift + 4 and select a part of your screen.

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