A guide on how to integrate Capturi with Plecto and display your business metrics on real-time dashboards.

Last updated: Feb. 21, 2023

For each data type you import, Plecto will create one data source. Find the list of data sources under Data management > Data sources. Our integration with Capturi currently allows you to import the following data types:

  • Conversations
  • Scores
  • Tracker hits
Integration technical details

Visit our Capturi integration page to see the technical details, such as the update frequency, custom field support, and more.

Before you can integrate your Capturi account with Plecto, you need to create an API token in your Capturi account. You need to have the Owner role to do so. Read more about Roles in Capturi's knowledge base.

Create your API token here – – then move on to Step 2.

  1. Open Plecto, then go to Data management > Data sources > + New data sourceCapturi.
  2. Insert your API token.
  3. Click Next.
  4. Select the data types you want to import to Plecto.
  5. (Optional) Expand the Advanced settings to change the data source title, default date field used in formulas, or other settings. You can access the settings also after you've created the data source.
  6. Click Next to finish and import your data.

To help you get started, Plecto imports 30 days of data. To import more, open the data source settings and click Import more data.

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